Q：Will I have to pay sales tax?
A：We do not charge customer tax in our shop. We will mark the package in low value, but we can't promise no sales tax by your country's Customs.
Q : Why do I choose you?
A : We are the professional online stores which offer the latest fashionable bikinis and some other fashion accessories.
Our target customers are 18-40 women who have the fashion conscious. We aim to offer our customers the top and fast fashions they wanted. The most important is we are safe and guaranteed.
Q : May I know whether you are safe?
A：We have chosen the best e-commerce service in the industry, and guarantee secure payment processing. Keep in mind that we ensure 100% payment security. And our system is made by SHOPIFY which is the best professional online shopping
Q : How can I place an order?
A：At our store, ordering is easy and simple. Just follow the steps you will get what you want.
Q : How can I do the payment?
A： PayPal, or credit card.
Q: Do you have a physical store in US?
A: We do have online store.
Q : What currencies can I pay?
A：All the currencies
Q : How can I choose my size?
A：For every item we do offer a size chart or specific size description under the page below, please measure carefully before your buying.
Q : Can I exchange my item, size or shipping address?
A：Yes, you can but you have to inform us before your item is shipped. Please note we can't do the exchange once we have shipped your order.
Q : How can I know my order status?
A : Our system will automatically send you an email to notify you the order status. Or you can ask help from our customer service. We are always here to give you the best service.
Q : How fast can I get my order?
A：USA & AUS FREE Usually 5-10 BusinessDays!
Worldwide FREE Usually 10-20 Business Days!
Please allow 1-2 days for processing you order
Q : Can I return my item?
A：Please contact our customer service first if you are not satisfied with your purchase and want to return them back . We will try our best to help you solve your problem. Our return policy is:
- If the item is sent wrong, or seriously broken, we will undertake the shipping fee for you to return it. Meanwhile, we need the evidence (like photos or videos) to prove it. And we will send you the correct one in time;
- If there is nothing wrong with our items, but other reasons like sizes, you can also return it by paying the shipping fee.
We are friendly to any customer, and try our best to give the best service.
Q : How to contact you?
A：Customer service: There is the instant customer service at the right bottom when you go through our page, we are always here to help you.
INS: Or DM us by ins (sunsays_shine), welcome to follow us.
Q : Why I cannot enjoy the discount as the coupon said?
A : The coupon discount is based on the original price of each item. If the item is on sale and have a larger discount than the coupon discount, then it cannot enjoy the coupon discount any more.
Attention: One order can only use one coupon.